Late last year, we celebrated and congratulated our outstanding staff from the Airtel team.
The nominees were recognised for their exemplary contributions in duties beyond their
own, in an effort to make the call center more efficient and welcoming.
The purpose of these awards is to recognize the outstanding employees who embody the
client’s standards of excellent customer service as well as other KPI’s. It is easy for
managers to underestimate the power of a compliment or pat on the back. Managers need
to communicate with their employees on what makes them feel good (for some it might be
public recognition and others it’s a raise).
Exquisite Solution believes that employees are working in line with the company’s
objectives, are in jobs that are appropriate to their skills, and, above all, are rightly